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Here's how the process works...


 1. Place your order and receive an Order Acknowledgement.


Orders can be placed on the online store or over the phone. Once your order has been processed, we will send out an email confirmation - please check that all details are correct. We endeavour to keep high stock levels of our products - in the unlikely event of a delay arising, we will contact you and we will do our best to do so within one working day.


 2. Receive a Packing Slip when your order is dispatched.


Once an order is sent out, we send another email confirming dispatch along with tracking details where applicable.


 3. Receive your Vegware products in 1 to 2 working days, or sooner!


Orders placed by 12pm will normally be shipped the same day. Our standard service is overnight and deliveries can be received next working day by 5pm. 


 It is always our goal to be flexible and accommodate our clients' needs. As such, we do not impose a minimum order. However, we do charge freight. Freight costs are calculated by the cart and are either based on the total consignment weight and/or volume, whichever is the greatest.