A COVID-19 Update from our delivery partner Startrack / Australia Post:
Due to extended COVID-19 restrictions and high parcel volumes, customers may experience delivery delays. We are working hard to ensure you receive your items as quickly as possible.
Orders & Delivery
We take pride in our customer service – we are here to help. If you have any questions, please get in touch!
Call us Monday to Friday between 9am and 5pm EST on (02) 9987 0800 or email us with your details and requirements from our Contact page.
Tel 02 9987 0800 or firstname.lastname@example.org
Our products are only supplied by the full carton quantities. We are unable to supply partial cartons / by the sleeve.
The easiest way to order is here on our website. As soon as the order has been processed, you will receive an order confirmation.
Once your order has been dispatched, we will send an additional email with tracking information.
We do not deliver to PO Boxes or parcel lockers!
Orders received and paid for by 12pm will be dispatched same day via road express courier. Inventory is available in various capital cities, making delivery quick and cost effective.
Deliveries are made between 9am & 5pm weekdays. If delivery address is unattended, redelivery fees may apply. Our deliveries are quite big & bulky and are not always safe to leave unattended. Please reply to your order confirmation email immediately if any specific delivery instructions (e.g. deliver before 2pm, ATL by side gate etc.)